Frequently Asked Questions

Get answers to common inquiries about our services.

My resources are cut-off or limited right now. Can you still help me?

If you or your family are in a true emergency situation and hesitating to contact us due to funds/transportation etc. PLEASE CALL US! We will do our best to work with you and help you, or find you resources. We are small and our space is limited, but providing solutions for situations just like yours is just one of the many reasons we do what we do!

How long can I board a dog with you? We are having a particularly hard time making arrangements for this dog. How short is short-term?

We do ask that our customers and rescues do their best to try and limit these stays to 6 weeks to maximize our ability to help as many dogs as possible. At the moment, we are a very small facility in the midst of an overpopulation crisis. We are working to get resources for building more shelter space, but in the meantime we want to make the most of what we have. Extensions can be discussed on a case by case basis. We are also always trying to build our network to refer you to other solutions.

Do you offer board-and-train packages?

In-facility lessons can absolutely be added to the stay of a dog that is already boarding with us. Please keep in mind that training for complex behavioral problems is often not best served in a facility but in the actual home environment the animal will be staying in.

Do you offer group classes?

We will consider group classes. Please reach out if you have an interest in these.

Do you offer pet-sitting or doggy-daycare?

At this time, we do not have the capacity for services such as these. You are more than welcome to call and see if we have an open kennel for day-time care (for example, during work if you have last minute needs),  but we cannot commit to on-going arrangements for these kinds of situations and we do not facilitate group playtime and socialization the way a doggy-daycare would. Many of the dogs in the population we serve are vulnerable physically, emotionally, or both.

Can you take medically complex pets?

While I am not a veterinary professional, I happen to be a Registered Nurse with 15 years of experience in the field (and still spend some time at the bedside to supplement our income). I also have some limited experience with post-operative orthopedic surgery and physical therapy with our own personal family dog. If your pet has complex medical needs that you are able to meet at home, it is very likely that, at worst, I would need some brief instruction on their specific needs.